At Nicholas Troves, we’re committed to delivering your Travel Essentials, Camping Gear, Hiking Gear, Luggage, and Travel Tech as quickly and securely as possible. Below you’ll find details on how we process, ship, and deliver your orders.

1. Shipping Locations

We proudly offer worldwide shipping!
Whether you’re heading on an outdoor adventure or an overseas journey, Nicholas Troves delivers to most international destinations.

2. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Costs

  • Shipping fees will be calculated at checkout based on the destination and weight of the items.
  • Customs duties, taxes, and fees (if applicable) are the responsibility of the customer and are not included in our shipping charges.

4. Tracking Your Order

  • Once your order is shipped, you’ll receive a Shipping Confirmation Email with a tracking number.
  • You can track the status of your delivery through the provided link.

5. Delivery Issues

  • If your package is delayed beyond the estimated delivery time, please contact us at [email protected] so we can assist you.
  • If your order arrives damaged or missing items, notify us within 48 hours of delivery with photos of the package and contents.

6. Cash on Delivery (COD)

  • We offer Cash on Delivery for certain regions.
    • COD availability will be shown during checkout.
    • Please ensure someone is available to receive and pay for the delivery at the provided address.

7. Incorrect Shipping Information

  • Please make sure your shipping details are accurate at checkout.
  • Nicholas Troves is not responsible for delayed or undelivered packages due to incorrect or incomplete addresses provided by the customer.
  • If an order is returned to us due to incorrect address information, reshipping fees may apply.

8. Customs and Import Duties

  • International customers are responsible for customs, duties, and taxes imposed by their country of residence.
  • Nicholas Troves is not responsible for delays caused by customs clearance.

9. Contact Us

If you have questions or need help with your shipment, our customer support team is ready to assist you.