Welcome to Nicholas Troves!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our services, you agree to the terms outlined below.

1. Who We Are

Nicholas Troves is an eCommerce business offering Travel Essentials, Camping Gear, Hiking Gear, Luggage, and Travel Tech, operating worldwide.
We are committed to protecting your privacy and maintaining the security of your personal information.

Contact Email: [email protected]

2. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, address, phone number, and email address.
  • Order Information: Shipping address and details necessary to process and deliver your order.
  • Payment Information: We only offer Cash on Delivery (COD).
  • Website Usage Information: We collect data such as IP address, browser type, and device type to enhance your browsing experience.
  • Communications: When you contact us via email or fill out forms on our site, we collect the information you provide.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.
  • Communicate with you regarding your order status or inquiries.
  • Provide customer support and respond to your requests.
  • Improve our website functionality and customer experience.
  • Send you updates, special offers, or marketing messages (only if you opt-in).

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information with:

  • Shipping and delivery partners to fulfill your order.
  • Service providers who help us manage our website and business operations.
  • Legal authorities if required by law or to protect our legal rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
If you request the deletion of your data, we will comply unless we are legally required to retain it.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us understand website traffic and user behavior.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.

To exercise these rights, contact us at [email protected]

8. Opt-Out Instructions

You may opt-out of receiving marketing emails or messages from us at any time.

  • Email Opt-Out: Click the “unsubscribe” link in our promotional emails or contact us directly at [email protected] with “Unsubscribe” in the subject line.
  • Messaging Opt-Out: If you no longer wish to receive SMS or other direct messages, reply “STOP” to our messages or contact us at the email above.

Note: We will still send you order-related communications ( order confirmation, delivery updates).

9. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no online platform can guarantee absolute security. We encourage you to keep your account details secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on our website.
The updated policy will take effect as soon as it is posted.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us at: [email protected]